Last updated: February 22, 2026
1. ABOUT THIS POLICY
This Privacy Policy explains how Linkpage Pty Ltd (ABN 57 005 897 782) (“we”, “us”, “our”) collects, uses, discloses, and manages your personal information through the Insure Connect website (insureconnect.com.au) and related services.
We operate as an Australian insurance comparison and lead generation platform. We collect enquiry information from consumers seeking insurance quotes and share this information with relevant licensed Australian insurance providers and brokers who pay us for these leads.
2. INFORMATION WE COLLECT
Personal Information
When you submit an enquiry through our website, we collect:
- Full name and contact details (address, phone number, email)
- Age and date of birth
- Employment and income information
- Details about your insurance needs and current coverage
- Property details (for home/contents insurance enquiries)
- Vehicle details (for motor insurance enquiries)
- Health information (for health/life insurance enquiries)
- Business information (for commercial insurance enquiries)
- Any other information you provide in enquiry forms
Technical Information
We automatically collect:
- IP address and browser information
- Website usage data and analytics
- Cookies and tracking technologies
- Device and location information
3. HOW WE USE YOUR INFORMATION
We use your personal information to:
- Process and respond to your insurance enquiries
- Match you with appropriate insurance providers
- Share your information with relevant licensed providers for quote purposes
- Improve our services and website functionality
- Comply with legal and regulatory requirements
- Prevent fraud and maintain security
4. DISCLOSURE OF INFORMATION
To Insurance Providers
This is our primary business purpose: We share your enquiry details with relevant licensed Australian insurance providers, brokers, and related entities who:
- Pay us fees for receiving your enquiry details
- May contact you directly to provide quotes and policy information
- May use your information for their own marketing purposes (subject to their privacy policies)
- Are located throughout Australia and may include subsidiaries of international insurance groups
Other Disclosures
We may also disclose your information to:
- Our service providers and contractors who assist with our operations
- Legal and regulatory authorities when required by law
- Professional advisors including lawyers, accountants, and auditors
- Other parties with your consent
Data Monetisation
Important: Your enquiry information is a commercial asset. We generate revenue by selling your enquiry details to insurance providers. By submitting an enquiry, you consent to this commercial use of your information.
5. OVERSEAS DISCLOSURE
Some insurance providers in our network are subsidiaries or affiliates of international insurance groups. Your information may be disclosed to entities located overseas including in:
- New Zealand
- United Kingdom
- United States
- Other countries where insurance group head offices are located
6. MARKETING AND COMMUNICATIONS
From Insurance Providers
Insurance providers who receive your enquiry may contact you for marketing purposes beyond just providing quotes. This may include:
- Phone calls about related insurance products
- Email marketing about insurance services
- Direct mail marketing materials
From Us
We may contact you about:
- Follow-up on your enquiry
- Similar insurance services
- Website improvements and feedback requests
Opting Out
You can opt out of marketing communications by:
- Following unsubscribe links in emails
- Contacting us directly
- Note: You cannot opt out of providers contacting you about the specific enquiry you submitted
7. DATA SECURITY AND RETENTION
Security Measures
We implement reasonable security measures including:
- SSL encryption for data transmission
- Secure hosting and data storage
- Access controls and staff training
- Regular security reviews
Data Retention
We retain your information for:
- 7 years for enquiry and lead generation records
- 3 years for website analytics and technical data
- As required by law or for legitimate business purposes
8. YOUR RIGHTS
Under Australian Privacy Principles, you have rights to:
- Access your personal information held by us
- Correct inaccurate or incomplete information
- Request deletion of information (subject to legal requirements)
- Complain about privacy breaches
- Receive information in a portable format where practicable
Important Limitation: Once your information has been shared with insurance providers, we cannot control their use of your information. You must contact them directly regarding their use of your data.
9. COOKIES AND TRACKING
We use cookies and similar technologies to:
- Enable website functionality
- Analyse website usage and performance
- Provide personalised experiences
- Track marketing effectiveness
- Integrate with third-party services
You can control cookies through your browser settings, but this may affect website functionality.
10. THIRD-PARTY WEBSITES
Our website may contain links to insurance provider websites and other third-party sites. We are not responsible for the privacy practices of these external websites. Please review their privacy policies before providing any information.
11. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Changes will be published on our website with an updated date. Continued use of our services after changes constitutes acceptance of the updated policy.
12. COMPLAINTS AND CONTACT
Privacy Complaints
If you have concerns about how we handle your personal information:
- Contact us first: Email: info@insureconnect.com.au Address: Linkpage Pty Ltd, [Insert Address]
- Australian Privacy Commissioner: If not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au
General Enquiries
For questions about this Privacy Policy or our services:
13. DEFINITIONS
- Lead Generation: The process of collecting consumer enquiries and selling this information to insurance providers
- Personal Information: Information about an identifiable individual as defined in the Privacy Act 1988 (Cth)
- Insurance Providers: Licensed Australian insurance companies, underwriters, and brokers who purchase enquiry information from us
Linkpage Pty Ltd
ABN: 57 005 897 782
Operating: Insure Connect
Website: insureconnect.com.au
This Privacy Policy complies with the Privacy Act 1988 (Cth) and Australian Privacy Principles.
