TERMS OF SERVICE - INSURE CONNECT

Clear terms create confident connections between you and trusted insurance providers. Our terms of service explain your rights and responsibilities when using our platform to connect with licensed Australian insurers for competitive quotes.

Last updated: February 22, 2026

1. ACCEPTANCE OF TERMS

By accessing or using the Insure Connect website (insureconnect.com.au) and related services, you agree to be bound by these Terms of Service. These terms constitute a legally binding agreement between you and Linkpage Pty Ltd (ABN 57 005 897 782).

If you do not agree to these terms, you must not use our website or services.

2. ABOUT OUR SERVICES

Lead Generation Platform

Insure Connect operates as an Australian insurance comparison and lead generation platform. We:

  • Collect enquiry information from consumers seeking insurance quotes
  • Share this information with licensed Australian insurance providers and brokers
  • Generate revenue by selling enquiry details to insurance providers
  • Do NOT provide insurance products, financial advice, or direct quotes

We Are NOT

  • An insurance company or underwriter
  • A financial advisor or broker
  • A direct quote comparison service
  • An agent for any insurance provider

3. USER OBLIGATIONS

Accurate Information

You must provide:

  • True, accurate, and complete information in all enquiry forms
  • Current contact details where you can be reached
  • Honest disclosure of your insurance needs and circumstances

Prohibited Uses

You must NOT use our website to:

  • Provide false, misleading, or fraudulent information
  • Submit multiple duplicate enquiries for the same insurance need
  • Use our services for any illegal purpose
  • Attempt to interfere with website functionality or security
  • Submit enquiries on behalf of others without their consent

Consent to Contact

By submitting an enquiry, you expressly consent to:

  • Being contacted by multiple insurance providers about your enquiry
  • Receiving phone calls, emails, and other communications from providers
  • Providers using your information for marketing related insurance products
  • Your information being shared as described in our Privacy Policy

4. OUR SERVICES AND RESPONSIBILITIES

What We Provide

  • Website platform for submitting insurance enquiries
  • Matching service to connect you with relevant insurance providers
  • Educational resources about insurance types and processes

What We Do NOT Guarantee

  • The quality, availability, or pricing of insurance providers
  • That you will receive quotes from any particular provider
  • The accuracy of information provided by insurance providers
  • That any insurance application will be approved
  • Specific response times from insurance providers

Limitation of Responsibility

We are only responsible for:

  • Collecting your enquiry information accurately
  • Sharing it with relevant licensed providers
  • Maintaining reasonable website security and functionality

5. INSURANCE PROVIDER RELATIONSHIPS

Independent Contractors

Insurance providers in our network are:

  • Independent licensed entities
  • Not our employees, agents, or representatives
  • Solely responsible for their own quotes, policies, and services
  • Subject to their own terms, conditions, and privacy policies

Commercial Arrangements

  • Insurance providers pay us fees for receiving enquiry information
  • We may receive different fees from different providers
  • Fee arrangements do not influence which providers receive your enquiry
  • Providers may pay additional fees for preferred placement or marketing

6. INTELLECTUAL PROPERTY

Our Content

All website content, including text, graphics, logos, and software, is:

  • Owned by or licensed to Linkpage Pty Ltd
  • Protected by Australian and international copyright laws
  • Not to be reproduced or used without written permission

Permitted Use

You may:

  • View and use our website for personal, non-commercial purposes
  • Print materials for your own reference
  • Share our website links with others

7. PRIVACY AND DATA PROTECTION

Your personal information is collected, used, and disclosed in accordance with our Privacy Policy, which forms part of these Terms of Service. Key points:

  • Your enquiry information will be sold to insurance providers
  • This is our primary business model and revenue source
  • Insurance providers may use your information for marketing
  • You cannot opt out of providers contacting you about your submitted enquiry

8. DISCLAIMERS AND LIMITATIONS

Website Availability

We do not guarantee:

  • Continuous, uninterrupted website access
  • Error-free operation of our services
  • Compatibility with all devices or browsers
  • Availability of all features at all times

Information Accuracy

  • Website content is for general information only
  • Insurance information may change without notice
  • We do not verify all provider information
  • Always confirm details directly with insurance providers

Limitation of Liability

To the maximum extent permitted by law, Linkpage Pty Ltd:

  • Excludes all warranties about our services
  • Limits liability for any damages arising from use of our services
  • Is not liable for actions or omissions of insurance providers
  • Cannot be held responsible for insurance provider service quality

9. CONSUMER GUARANTEES

Nothing in these Terms excludes, restricts, or modifies rights under Australian Consumer Law that cannot be excluded, restricted, or modified.

Where permitted by law, our liability for breach of consumer guarantees is limited to:

  • Re-supply of the service, or
  • Payment of the cost of having the service supplied again

10. TERMINATION

Your Right to Terminate

You may stop using our services at any time. However:

  • Information already shared with providers cannot be recalled
  • Providers may still contact you about previously submitted enquiries
  • These Terms continue to apply to past use of our services

Our Right to Terminate

We may terminate or suspend access to our services:

  • For breach of these Terms
  • For suspected fraudulent activity
  • At our discretion with reasonable notice
  • Immediately for serious violations

11. COMPLAINTS AND DISPUTES

Complaint Process

  1. Contact us first: Email: info@insureconnect.com.au Address: Linkpage Pty Ltd, [Insert Address]
  2. External Bodies:
    • Australian Financial Complaints Authority (AFCA): afca.org.au
    • Office of the Australian Information Commissioner (privacy): oaic.gov.au
    • Australian Securities and Investments Commission (ASIC): asic.gov.au

Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of New South Wales courts.

12. AMENDMENTS

We may update these Terms of Service:

  • At any time without prior notice
  • Updates will be published on our website with an updated date
  • Continued use constitutes acceptance of updated terms
  • Material changes may be notified via email where practicable

13. GENERAL PROVISIONS

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Linkpage Pty Ltd regarding use of our services.

Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions continue in full force.

Assignment

You cannot transfer your rights under these Terms. We may assign our rights and obligations to another entity.

Waiver

Our failure to enforce any provision does not constitute a waiver of our rights.

14. DEFINITIONS

  • Enquiry: Information you submit requesting insurance quotes
  • Insurance Provider: Licensed Australian insurance company, underwriter, or broker
  • Lead Generation: Our business of collecting consumer enquiries and selling them to providers
  • Services: The Insure Connect website and related enquiry services
  • We/Us/Our: Linkpage Pty Ltd trading as Insure Connect
  • You/Your: Any person using our website or services

15. CONTACT INFORMATION

Linkpage Pty Ltd ABN: 57 005 897 782 Operating: Insure Connect Website: insureconnect.com.au Email: info@insureconnect.com.au Address: [Insert Business Address]


By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

These Terms comply with Australian Consumer Law and related regulations governing lead generation services.